Future of Operations Framework
As IT and Operations Technology (OT) converge, companies will leverage digital capabilities to build resilient organizations with the core goal of unifying operational data streams with data from the rest of the enterprise. New converged IT/OT organizations, which IDC refers to as Digital Engineering (DE), will facilitate the transformation to Industry 4.0 and ensure that data and systems are available to support resilient decision-making.
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Best in Future of Operations
This award recognizes the future enterprise that can rethink the way operations is managed. It is a fundamental shift in the operations model to one that fosters data-driven resilient decision making in the context of the enterprise, and supports operational strategies that are designed to support increased operational agility and resilience rather than centrally focused on delivering efficiency above all else. Operational transformation is critical for effectively scaling digital transformation initiatives.
WHAT IT TAKES
The winner of this category must demonstrate:
- Ability to enable resilient decision making within operations, coupling the operational strategies and decision making with the decisions, processes and insight.
- The development of the digital engineering function, bringing together capabilities across IT and data science within a central function within operations to support the secure management of operational data stream, integration of operational and enterprise data, and management of the required platform environment. Central to this capability will be creation of centralized monitoring, diagnostics, and control capabilities, at the core of which will increasingly focused digital twin capabilities and systems.
- A decentralized and distributed technology architecture, bringing together cloud based systems, edge computing capabilities, IoT, and AI/ML to enable agile and adaptive decision making.
The winner of this category must also show the ability to establish and promote a data culture within the organization.
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